Support

Talk to a person,
not a ticket number.

Stuck on a transaction, want to open a counter, or need to reach our grievance officer? Every channel below is answered by a human.

Fastest · transactions

+91 9004080939

Retailer helpline, Mon–Sat

Email support

support@transpe.net

Reply within one working day

Registered office

Shivtej Nagar, Indira Nagar, Pune

Transpe Fintech Private Limited

Grievance Officer · IT Rules 2021

Grievance Officer

Acknowledgement within 24 hours · Resolution within 15 working days

Nodal Officer · escalation

Nodal Officer

If a grievance is not resolved within 15 working days

Office hours

Monday to Saturday, 10:00 AM – 6:00 PM IST

Transactions settle 24x7. Human support, grievance and nodal desks keep the hours above. Sundays and bank holidays closed.

Visit us

Shivtej Nagar, Indira Nagar, Pune

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